Manager operational quickstart after onboarding completion
Use the manager lane to run policy requests, team invites, approvals, and training readiness without policy authoring.
Summary
- Use the manager lane to run policy requests, team invites, approvals, and training readiness without policy authoring.
- Use this guide to complete the workflow with audit-ready evidence and ownership.
- If you hit a blocker, run troubleshooting first, then escalate with context.
Steps
1. Submit policy requests instead of authoring drafts
Managers cannot author policies directly. Open /dashboard/policy-requests and submit a new or revision request; an admin reviews and converts it into a generation job.
2. Track requests against the SLA clock
Each request shows days open with a warning badge at 3 days, overdue at 5 days, and a breach at 7 days, so you know when to follow up with an admin.
3. Invite staff within your team
From /dashboard/team, invite Staff or Manager roles once rollout is unlocked. Only admins can invite other admins.
4. Monitor approvals and training readiness
Use /dashboard/approvals to see what is waiting on a decision and /dashboard/training to track day-0 completion for your invited team.
Verification
- A submitted request appears in Open and recent requests with the correct requested category.
- The SLA badge matches how many days the request has been open.
- Invited team members show up in /dashboard/team with the expected role.
Troubleshooting
The policy-requests page says access is restricted.
Policy requests are available to manager and admin roles only. Staff accounts cannot submit or view this page.
A request has been open for a week with no decision.
That crosses the 7-day breach threshold. Follow up directly with an org admin; requests do not auto-convert without a reviewer decision.
Workflow screenshots

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