Help Article
5 min read
Reviewed 2026-07-10

When generation pauses for your input

Understand why a policy generation job pauses mid-draft for follow-up details, and how to answer AI follow-up questions to resume it.

Org Admin
Compliance Lead

This is a normal, expected pause

A job that hits missing or ambiguous context does not fail. Its status becomes "Paused for a few follow-up details" (PAUSED_FOR_INPUT) so a human can supply what the engine could not infer, then resume from where it stopped.

Summary

  • Understand why a policy generation job pauses mid-draft for follow-up details, and how to answer AI follow-up questions to resume it.
  • Use this guide to complete the workflow with audit-ready evidence and ownership.
  • If you hit a blocker, run troubleshooting first, then escalate with context.

Steps

  1. 1. Notice the paused status

    On the generation progress page, a paused job shows "Paused for a few follow-up details" and a Provide follow-up details button on its primary action card.

  2. 2. Open the follow-up dialog

    Select Provide follow-up details. The dialog explains that these details will let drafting continue from the blocked stage, and lists any required questions.

  3. 3. Answer AI follow-up questions if present

    When the engine could not confidently infer an answer, it surfaces specific AI follow-up questions in the same dialog, separate from the standard required fields.

  4. 4. Save and resume

    Select Save details and continue draft. The job resumes from the paused stage rather than restarting the full 12-stage pipeline.

Verification

  • The job status changes away from Paused for a few follow-up details once you save your answers.
  • The resumed job continues from the stage it paused at, not from the beginning.
  • Fields you left blank that were marked required are called out before you can submit.

Troubleshooting

I closed the dialog without answering and now cannot find the job.

The job stays paused indefinitely; nothing is lost. Reopen it from the generation jobs list and select Provide follow-up details again.

Save details and continue draft is disabled.

Scroll to the first missing required field; the dialog jumps to and highlights it. All required questions must be answered before the save action is enabled.

This looks similar to the quarantine recovery flow.

They share the same supplement dialog component, but are different states: PAUSED_FOR_INPUT is a normal mid-draft pause, while quarantine (Needs manual review) means a later stage found a problem after drafting was already underway.

Workflow screenshots

Policy generation timeline with pass status
Three-pass AI generation pipeline with live status and quality gates.

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Need direct support?

If this workflow remains blocked after troubleshooting, submit a support request with the page URL, expected behavior, and relevant error details.