Help Article
6 min read
Reviewed 2026-07-10

Environment prerequisites and deployment readiness

Confirm organization settings, plan entitlements, and role assignments before broad rollout.

Org Admin
Super Admin

Summary

  • Confirm organization settings, plan entitlements, and role assignments before broad rollout.
  • Use this guide to complete the workflow with audit-ready evidence and ownership.
  • If you hit a blocker, run troubleshooting first, then escalate with context.

Steps

  1. 1. Confirm your plan entitlements

    Open /dashboard/settings and check that your subscription tier includes the modules you plan to roll out (for example, gap analysis or partner tooling on higher tiers).

  2. 2. Confirm onboarding is complete

    A finished operating profile at /dashboard/onboarding is a prerequisite for publishable policy output; incomplete profiles produce weaker drafts.

  3. 3. Assign the first admin and backup admin

    Make sure at least two people hold ADMIN or SUPER_ADMIN so rollout, publishing, and team management do not depend on a single account.

Verification

  • Billing settings show the correct plan and no past-due invoices before you invite a wider team.
  • At least one backup admin exists beyond the account that registered the organization.
  • Onboarding shows the core profile complete, not partial.

Troubleshooting

A feature or menu item does not appear.

Check plan entitlements in billing settings first, then check your role. Some features are gated by tier, others by role, and the two can look identical from the sidebar.

Workflow screenshots

Super admin AI monitor showing spend and usage
Monitor AI usage and spend across organizations from one control plane.

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Need direct support?

If this workflow remains blocked after troubleshooting, submit a support request with the page URL, expected behavior, and relevant error details.