Help Article
4 min read
Reviewed 2026-02-25

Invite team members and assign initial roles

Invite admins, managers, and staff only after the four published core policy categories unlock organization rollout.

Org Admin

Invites stay locked until baseline unlock

Publishing drafts is not enough. Team invites unlock only after COMPLIANCE, DATA_PROTECTION, IT_SECURITY, and OPERATIONS are all published.

Summary

  • Invite admins, managers, and staff only after the four published core policy categories unlock organization rollout.
  • Use this guide to complete the workflow with audit-ready evidence and ownership.
  • If you hit a blocker, run troubleshooting first, then escalate with context.

Steps

  1. 1. Confirm the operational baseline is unlocked

    Open Team or Training and confirm the rollout lock banner is gone before inviting anyone outside the founding setup team.

  2. 2. Invite the lowest-risk roles first

    Start with staff or managers so the organization already has published baseline policies and any required day-0 training before broader rollout.

  3. 3. Use role boundaries deliberately

    Managers can coordinate rollout, but only admins should expand admin access or approve governance-critical publishing actions.

Verification

  • Team no longer shows the baseline-required lock state.
  • Invites send successfully instead of returning an operational baseline lock error.
  • Accepted invites route new users into the correct organization and next-step flow.

Troubleshooting

Action is disabled or unavailable.

Check role permissions, onboarding or training gates, and plan entitlements for the current organization.

Output does not match expected quality or scope.

Review organization profile context and rerun with updated standards, dependencies, and operating details.

Workflow screenshots

Required training page showing blocker modules
Block high-risk access until required training is completed and evidenced.

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Need direct support?

If this workflow remains blocked after troubleshooting, submit a support request with the page URL, expected behavior, and relevant error details.