Help Article
5 min read
Reviewed 2026-07-10

Review AI prefill suggestions safely

Accept, edit, or reject rule-based prefill suggestions with confidence and provenance visibility.

Org Admin
Compliance Lead

Prefill is rule-based, not an AI guess

Suggested answers come from a rule-based match against what you have already told Quick Policy, not a live model call. Confidence labels tell you how strong that match is.

Summary

  • Accept, edit, or reject rule-based prefill suggestions with confidence and provenance visibility.
  • Use this guide to complete the workflow with audit-ready evidence and ownership.
  • If you hit a blocker, run troubleshooting first, then escalate with context.

Steps

  1. 1. Read the confidence label before deciding

    Each suggestion shows High confidence (80% or above), Worth a look (50% or above), or a best-guess label for anything lower.

  2. 2. Accept suggestions that match your business

    Select Accept to use the suggested value as-is.

  3. 3. Reject or edit anything that does not fit

    Select Reject to discard a suggestion, or type over the value directly. Typing over a suggestion records it as an edit rather than a straight accept.

Verification

  • Every prefilled field shows a confidence label before you act on it.
  • Accepted, rejected, and edited fields are visually distinct once you move past them.
  • Low-confidence (best-guess) fields get extra scrutiny before acceptance.

Troubleshooting

A suggestion looks confident but is factually wrong.

Confidence reflects match strength against existing answers, not real-world accuracy. Reject or edit it; do not accept purely because the label says High confidence.

Workflow screenshots

Core onboarding question cards with guided inputs
Capture the core organization profile in minutes with guided question cards.
Applicability recommendations showing standards and rationale
Applicable standards are ranked with rationale and confidence.

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Need direct support?

If this workflow remains blocked after troubleshooting, submit a support request with the page URL, expected behavior, and relevant error details.