Help Article
5 min read
Reviewed 2026-07-10

Understanding your policy standards scorecard

Read the score, pass mark, and PASS/WARN/FAIL verdict on each standard mapped to a policy, and use gap guidance to close the difference before you publish.

Org Admin
Compliance Lead

Where the scorecard appears

The Standards scorecard card appears in two places: on a policy detail page (in the sidebar, sourced from the latest reviewer memo) and on the generation progress page while reviewing a completed V3 draft. It only renders when standards are mapped to that policy.

Summary

  • Read the score, pass mark, and PASS/WARN/FAIL verdict on each standard mapped to a policy, and use gap guidance to close the difference before you publish.
  • Use this guide to complete the workflow with audit-ready evidence and ownership.
  • If you hit a blocker, run troubleshooting first, then escalate with context.

Steps

  1. 1. Open the policy detail page

    Go to /dashboard/policies/[id] for any policy that has completed generation and has standards mapped to its category.

  2. 2. Read the score and pass mark for each standard

    Each row in the Standards scorecard card shows a standard code, standard name, and a score out of the pass mark, for example 14 / 18.

  3. 3. Read the verdict badge

    PASS means the score meets or exceeds the pass mark. WARN means it is below the pass mark but not critically. FAIL means material gaps remain against that standard.

  4. 4. Expand How to improve for gap guidance

    On WARN or FAIL entries, select How to improve to expand a bulleted list of specific gaps driving that score.

Verification

  • Every standard mapped to the policy category appears as its own scorecard row.
  • The progress bar under each row visually matches the score-to-pass-mark ratio.
  • WARN and FAIL rows show at least one gap guidance line when expanded.

Troubleshooting

No Standards scorecard card appears on a policy.

The card only renders when the reviewer memo includes scorecard entries, which requires standards to be adopted and mapped to that policy category. Check /dashboard/compliance to confirm the relevant standards are in scope.

A standard shows PASS but I still see open gaps elsewhere.

The scorecard reflects the policy text's coverage of that standard's obligations, not your organization's live control implementation. Cross-check open items in /dashboard/compliance/controls and /dashboard/gap-analysis separately.

I do not know which policies to prioritize first.

Start with FAIL verdicts, then WARN. A FAIL on a mandatory standard is a stronger signal than a WARN on a merely recommended one.

Workflow screenshots

Draft review with standards mappings and obligations
Review draft quality, mappings, and contradiction warnings before publish.

FAQ

Does the scorecard block publishing?

No. The scorecard is guidance, not a hard gate. You can still publish a policy with WARN or FAIL entries, but the gap guidance tells you what an auditor or reviewer would likely flag.

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Need direct support?

If this workflow remains blocked after troubleshooting, submit a support request with the page URL, expected behavior, and relevant error details.